Social media is a crucial part of any company’s brand-building strategy. Companies of all sizes are learning how social media engagement can lead to growth and success in various areas. According to a recent report, 92% of marketers showed that social media increased their companies’ exposure, while 80% reported increased site traffic. With such statistics, it’s impossible to ignore the advantages of social media marketing. If you’re still on the fence, consider the following benefits we can bring your business.
Social media makes it easy for companies to answer customers’ questions and address their concerns. Although most businesses have email- and phone-based customer support, it’s best to handle customers’ issues via their preferred communication methods.
Customers using Facebook, Twitter, or one of today’s other social networks have a direct line of communication with their favorite companies. According to a report from Forbes, 71% of customers receiving quick social media responses are more likely to recommend the company to others. Social media is a powerful marketing tool that provides a public demonstration of a company’s commitment to customer service.
Social media is the cornerstone of a successful content marketing plan. In the recent past, marketers faced challenges in attempts to reach their audiences as quickly as possible. With social media marketing, however, a company can spread the word about its products and services with just a few clicks.
Social media generates most of the web’s referral traffic, which means that your content must align with your audience’s interests and the company’s brand. On average, customers are exposed to a product about eight times before they commit to buy. With a solid social media marketing plan, it’s easy to remind customers of what the company has to offer.
As companies gain followers, their influence grows. The more customers turn to social media to discuss your business, the more authoritative and valuable the brand will appear. Interacting with influencers on Twitter, Instagram, and other social networks will increase a company’s reach and authority, and we can help you reach those influencers.
The SEO landscape is constantly changing, and businesses must adapt quickly to keep pace with those changes. A company’s social media presence is fast becoming a determining factor in search engine rankings. When corporate content is shared on social networks, it’s an indication of the company’s credibility, legitimacy, and trustworthiness. We’ll help your company rank for targeted keywords by actively posting on related topics.
As we’ve shown here, there are many compelling reasons to engage in social media marketing. From easy content distribution to better customer service, the right marketing plan will help you build a memorable brand.